Dedicated Account Manager
One export specialist from first quote to port arrival — sourcing, pricing, documentation, and logistics in a single thread.
One contact. Full accountability.
Bulk importers and dealers need continuity, not a ticket queue. Your dedicated account manager owns the relationship: quotes, order status, inspection results, document packs, and vessel updates — all through one direct channel.
What you get
Single point of contact
Direct line to your assigned export manager — WhatsApp, email, and scheduled calls.
Order lifecycle ownership
From proforma to BL release, one person tracks every milestone.
Proactive updates
Inspection done, docs ready, container loaded, vessel sailed — you are informed, not chasing.
Repeat order efficiency
Your manager learns your market preferences, price bands, and preferred ports.
Escalation path
Senior export lead available for complex multi-container or L/C deals.
After-delivery support
Documentation queries and follow-up shipments handled by the same team.
How it works
Intro call
Share your business model, markets, and typical order size.
Manager assigned
Named contact introduced with direct communication channels.
Ongoing orders
Quotes, sourcing, and shipments managed end-to-end by your manager.
Review & scale
Periodic review to optimize pricing, lanes, and model mix.
Ready for a dedicated export partner?
Introduce your business — we assign an account manager within one business day.